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Frequently asked questions

You'll book a time with our experts, and they will meet with you via Zoom and assess your needs and walk you through how to set things up.

If you need more time, you can book follow-up sessions.

Yes, if your needs require that you need to spend multiple hours, you can book multiple sessions. Our advice is to start with a one or two-hour session, and then determine if you need more time.

Yes! If you are on the Pro, Pro Plus or any of the Studio subscription plans, you can always attend Office hours to get live support. These are shared sessions, and there may be other OfferingTree customers at the office hours that may be ahead of you.

You can find more details about the office hours under the "Tutorials/Getting Started" section of your account.

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REACH OUT TO OUR SUPPORT TEAM